Reservation is made in writing.  The advance payment is 20% of the total bill and is credited with the final bill. The final payment must be paid six (6) weeks prior to the start of the rental period. If you make a reservation within less than 6 weeks, full payment must be paid immediately.
Customer must be of legal age and all accompanied occupiers who are under 18 require parental written consent, which shall be sent to the owner before the start of the holiday. Accommodation should not be used by more people than what has been agreed on the reservation. Pets must be notified at the time of booking.
Accommodation is available to the tenant at 4.00 pm on the day of arrival until 12.00 am on the day of departure. The villa’s and the owner's contact information and driving instructions as well as a key code will be provided with the final bill.
Included in the rent are  accomodation, bedding (mattresses, blankets, pillows), basic dishes, firewood, a boat. Customers must provide their own bed linen and they are responsible for the cleaning during and at the end of the rental period unless otherwise is agreed. The customer must inform the owner before the start of the holiday, if the customer is not able to provide own bed linen. There is an extra charge for bed linen provided by the owner. Lakeside Villa shall have the right to charge the customer a cleaning fee, if the cleaning has not been done. The customer must inform the owner about the damages and compensate for them.
Cancellation must always be made in writing to Lakeside Villa. Reservations can be cancelled without penalty before the maturity date of the advance payment. The advance  payment will be returned if cancellation is made at least six (6) weeks before the start of the holiday. The customer will be charged an advance payment, if cancellation is made 3-6 weeks before the start of the holiday. Customer  is charged  the full price if the cancellation is made 0-3 weeks before the start of the holiday and if the villa can not be rented to another customer. The full payment will be provided for the customer If the cancellation is made before the start of the holiday because of a serious illness or death of a customer or his/hers close relative. In this case the customer must provide a medical certificate.
Lakeside Villas can cancel the reservation if the preliminary or final payment is not paid by the due date. Lakeside Villas can also cancel the reservation in the case of a force majeure.
Complaints and comments related to accommodation shall be addressed immediately to the owner. Complaints made afterwards will be ignored.
These terms are binding starting from the reservation day. Lakeside Villas reserves the right to make any changes.

Lakeside Villas
© Tmi Lakeside Villas | villas.lakeside@gmail.com | p.+358 (40) 570 2565
2012 Mainostoimisto Luode Oy